Frequently Asked Questions

Everything you need to know about shopping at Sugar Bunny Shop

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 2-4 weeks depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for most items in their original, unused condition. Please note that certain limited-edition collectibles or intimate apparel may be final sale.

Do you ship internationally?

Yes, we ship to most countries worldwide! Shipping rates and estimated delivery times are calculated at checkout based on your specific location.

How can I track my package?

Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products ethically sourced?

At Sugar Bunny Shop, we prioritize working with manufacturers who follow fair labor practices and utilize high-quality, safe materials for all our original designs.