Returns & Exchanges

At Sugar Bunny Shop, we want you to be completely satisfied with your sweet new gear. If you are not happy with your purchase, you may return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in original, unworn condition with all tags attached and in their original packaging.

• 2.
  Initiate Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

• 3.
  Pack and Ship

  Securely pack your items and include your order slip; ship the package to our warehouse using your preferred tracked carrier.

• 4.
  Receive Refund

  Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.